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General Terms of Use of the IPTel

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Pricelist
Contract
General Terms of Use of the 1024

Residential users | Business solutions | Customer centre | EuroproNET
© 2000 - 2007 europroNET Bosnia • All rights reserved
Privacy statement
Design and development of DWS and DSD
July - September 2007

VOICE OVER INTERNET PROTOCOL (VoIP) – TARIFF SYSTEM

Local network traffic

Phone calls within europroNET network Minute BAM 0,015

Local area traffic

Phone calls within local area during high phone traffic period Minute BAM 0,031

Phone calls within local area during low phone traffic period, phone calls are 50% off the price for high traffic period Minute BAM 0,016

Note:
Phone calls are charged per second. Low phone traffic period in local europroNET’s network and local area traffic is between 19:00 and 7:00 o’clock (Mon-Sat); on Sundays and during holydays - 24 hours a day.

Emergency calls (122, 123, 124, 112, 1206,1272, 1419) Free of charge

Phone calls to special public services:
(1202, 1208, 1209, 1282, 1417, 1515, 1516) Minute BAM 0,031

Phone calls to europroNET’s technical support service Minute Free of charge

Long-distance traffic

I Zone

Phone calls within network group during high phone traffic period Minute BAM 0,031

Phone calls from one network group to the alternative operators during high phone traffic period Minute
BAM 0,036

II Zone

Phone calls between different BH Telecom network groups during high phone traffic period Minute BAM 0,100

Phone calls between different networks - Telekom Srpske, HT Mostar
a) during high phone traffic period Minute BAM 0,109

b) during low phone traffic period Minute BAM 0,082

Phone calls from different network groups to the alternative operators network during high phone traffic period Minute BAM 0,109

III Zone

Phone calls within fixed network; mobile network 061, 062 during high phone traffic period Minute BAM 0,135

IV Zone

Phone calls within fixed network; mobile network 063, 065
a) during high phone traffic period Minute BAM 0,36

b) during low phone traffic period Minute BAM 0,36

Note:
High phone traffic period is between 7:00 and 19:00 o’clock (Mon-Sat). Low phone traffic period is between 19:00 and 7:00 o’clock (Mon-Sat); on Sundays and during holydays - 24 hours a day. Low phone traffic period prices are 50 % lower than high phone traffic period prices unless stated differently in the pricelist.

International phone traffic

Zone 1

Fixed 1:
Croatia, Serbia, Montenegro, Slovenia Minute BAM 0,19

Fixed 2:
Macedonia Minute BAM 0,39

Mobile 1:
Croatia, Serbia Minute BAM 0,39

Mobile 2:
Slovenia, Macedonia Minute BAM 0,59

Mobile 3:
Montenegro Minute BAM 0,49

Zone 2

Austria, Germany, Italy, Great Britain, France, Spain, Switzerland, Netherlands, Belgium, Sweden, Denmark, Norway, Turkey Fixed BAM 0,39

Austria, Germany, Italy, Great Britain, France, Spain, Switzerland, Netherlands, Belgium, Sweden, Denmark, Norway, Turkey Mobile BAM 0,65

Zone 3

Albania, Andorra, Belorussia, Bulgaria, Cyprus, Estonia, Faroe Islands, Finland, Greece, Ireland, Island, Latvia, Lichtenstein, Lithuania, Luxemburg, Malta, Hungary, Moldavia, Monaco, Poland, Portugal, Romania, Ukraine, Czech Republic, Slovak Republic, Vatican, Russia, San Marino Fixed BAM 0,59

Albania, Andorra, Belorussia, Bulgaria, Cyprus, Estonia, Faroe Islands, Finland, Greece, Ireland, Island, Latvia, Lichtenstein, Lithuania, Luxemburg, Malta, Hungary, Moldavia, Monaco, Poland, Portugal, Romania, Ukraine, Czech Republic, Slovak Republic, Vatican, Russia, San Marino Mobile BAM 0,79

Zone 4

SAD, Canada, China, Australia, Malaysia, Japan, Libya Fixed BAM 0,75

SAD, Canada, China, Australia, Malaysia, Japan, Libya Mobile BAM 0,95

Zone 5

Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Australian external territory, Azerbaijan, Bahamas islands, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Botswana, Bolivia, Brazil, Brunei Darussalam, Burkina Faso, Burma/Myanmar, Burundi, Bhutan, Chad, Chile, Diego Garcia, Virgin Islands (GB), Virgin Islands (SAD), Dominica, Dominican Republic, Djibouti, Egypt, Ecuador, Equatorial Guinea, El Salvador, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Philippines, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Gibraltar, Grenada, Greenland, Georgia, Guam, Guadalupe, Guyana, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong, India, Indonesia, Iraq, Iran, East Timor, Israel, Jamaica, Yemen, Jordan, South Korea, South African Republic, Cayman Islands, Cambodia, Cameroon, Qatar, Kazakhstan, Kenya, Kirgizstan, Kiribati, Columbia, Congo, Costa Rica, Cuba, Cook Islands, Kuwait, Laos, Lesotho, Lebanon, Liberia, Madagascar, Macao, Malawi, Maldives, Mali, Mariana Islands, Morocco, Mariana Islands, Martinique, Mauritius, Mauritania, Mayotte and Komori, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Namibia, Nauru, Nepal, Niger, Nigeria, Nicaragua, Niue Islands, Netherlands Antilles, Norfolk Islands, New Caledonia, Novi Zealand, Côte d'Ivoire, Oman, Pakistan, Palau, Palestine, Panama, Papua Nova Guinea, Paraguay, Peru, Puerto Rico, Reunion, Ruanda, Sao Tome and Principe, Seychelles, Senegal, Sierra Leone, Singapore, Syria, North Korea, Solomon Islands, Somalia, Central African Republic, Sri Lanka, Sudan, Surinam, Saint Helena, Saint Lucia, Saint Kristopher and Nevis, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Swaziland, Tajikistan, Thailand, Taiwan, Tanzania, Togo, Tokelau Islands, Tonga, Trinidad and Tobago, Tunis, Turkmenistan, Turks and Caicos, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Wallis and Futuna, Vanuatu, Venezuela, Vietnam, Democratic Republic of the Congo, Zambia, Western Samoa, Cape Verde, Zimbabwe, Saudi Arabia
Fixed

BAM 0,75

Mobile

BAM 0,80

Zone 6 - SATELIT

Inmarsat, Globarstar, Iridium, Thuraya BAM 10,00

Note:
High phone traffic period for the international traffic is between 00:00 and 24:00 o’clock

RENTING PHONES AND ADAPTERS SERVICE

Renting adapter/IP phone monthly BAM 6,00

Note:
If customer posses his own adapter/IP phone, compatible for use of “EPN IPTel” service, the above listed price will not be charged.

VOICE OVER INTERNET PROTOCOL (VoIP) – TARIFF SYSTEM
Local network traffic
Phone calls within europroNET network	Minute	BAM 0,015
*Local area traffic*
Phone calls within local area during high phone traffic period	Minute	BAM 0,031
Phone calls within local area during low phone traffic period, phone calls are 50% off the price for high traffic period	Minute	BAM 0,016
Note: Phone calls are charged per second. Low phone traffic period in local europroNET’s network and local area traffic is between 19:00 and 7:00 o’clock (Mon-Sat); on Sundays and during holydays - 24 hours a day.
Emergency calls (122, 123, 124, 112, 1206,1272, 1419)		Free of charge
Phone calls to special public services: (1202, 1208, 1209, 1282, 1417, 1515, 1516)	Minute	BAM 0,031
Phone calls to europroNET’s technical support service	Minute	Free of charge
Long-distance traffic
I Zone
Phone calls within network group during high phone traffic period	Minute	BAM 0,031
Phone calls from one network group to the alternative operators during high phone traffic period	Minute	BAM 0,036
II Zone
Phone calls between different BH Telecom network groups during high phone traffic period	Minute	BAM 0,100
Phone calls between different networks - Telekom Srpske, HT Mostar a) during high phone traffic period	Minute	BAM 0,109
b) during low phone traffic period	Minute	BAM 0,082
Phone calls from different network groups to the alternative operators network during high phone traffic period	Minute	BAM 0,109
III Zone
Phone calls within fixed network; mobile network 061, 062 during high phone traffic period	Minute	BAM 0,135
IV Zone
Phone calls within fixed network; mobile network 063, 065 a) during high phone traffic period	Minute	BAM 0,36
b) during low phone traffic period	Minute	BAM 0,36
Note: High phone traffic period is between 7:00 and 19:00 o’clock (Mon-Sat). Low phone traffic period is between 19:00 and 7:00 o’clock (Mon-Sat); on Sundays and during holydays - 24 hours a day. Low phone traffic period prices are 50 % lower than high phone traffic period prices unless stated differently in the pricelist.

International phone traffic
Zone 1
Fixed 1: Croatia, Serbia, Montenegro, Slovenia	Minute	BAM 0,19
Fixed 2: Macedonia	Minute	BAM 0,39
Mobile 1: Croatia, Serbia	Minute	BAM 0,39
Mobile 2: Slovenia, Macedonia	Minute	BAM 0,59
Mobile 3: Montenegro	Minute	BAM 0,49
Zone 2
Austria, Germany, Italy, Great Britain, France, Spain, Switzerland, Netherlands, Belgium, Sweden, Denmark, Norway, Turkey	Fixed	BAM 0,39
Austria, Germany, Italy, Great Britain, France, Spain, Switzerland, Netherlands, Belgium, Sweden, Denmark, Norway, Turkey	Mobile	BAM 0,65
Zone 3
Albania, Andorra, Belorussia, Bulgaria, Cyprus, Estonia, Faroe Islands, Finland, Greece, Ireland, Island, Latvia, Lichtenstein, Lithuania, Luxemburg, Malta, Hungary, Moldavia, Monaco, Poland, Portugal, Romania, Ukraine, Czech Republic, Slovak Republic, Vatican, Russia, San Marino	Fixed	BAM 0,59
Albania, Andorra, Belorussia, Bulgaria, Cyprus, Estonia, Faroe Islands, Finland, Greece, Ireland, Island, Latvia, Lichtenstein, Lithuania, Luxemburg, Malta, Hungary, Moldavia, Monaco, Poland, Portugal, Romania, Ukraine, Czech Republic, Slovak Republic, Vatican, Russia, San Marino	Mobile	BAM 0,79
*Zone 4*
SAD, Canada, China, Australia, Malaysia, Japan, Libya	Fixed	BAM 0,75
SAD, Canada, China, Australia, Malaysia, Japan, Libya	Mobile	BAM 0,95
Zone 5
Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Australian external territory, Azerbaijan, Bahamas islands, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Botswana, Bolivia, Brazil, Brunei Darussalam, Burkina Faso, Burma/Myanmar, Burundi, Bhutan, Chad, Chile, Diego Garcia, Virgin Islands (GB), Virgin Islands (SAD), Dominica, Dominican Republic, Djibouti, Egypt, Ecuador, Equatorial Guinea, El Salvador, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Philippines, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Gibraltar, Grenada, Greenland, Georgia, Guam, Guadalupe, Guyana, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong, India, Indonesia, Iraq, Iran, East Timor, Israel, Jamaica, Yemen, Jordan, South Korea, South African Republic, Cayman Islands, Cambodia, Cameroon, Qatar, Kazakhstan, Kenya, Kirgizstan, Kiribati, Columbia, Congo, Costa Rica, Cuba, Cook Islands, Kuwait, Laos, Lesotho, Lebanon, Liberia, Madagascar, Macao, Malawi, Maldives, Mali, Mariana Islands, Morocco, Mariana Islands, Martinique, Mauritius, Mauritania, Mayotte and Komori, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Namibia, Nauru, Nepal, Niger, Nigeria, Nicaragua, Niue Islands, Netherlands Antilles, Norfolk Islands, New Caledonia, Novi Zealand, Côte d'Ivoire, Oman, Pakistan, Palau, Palestine, Panama, Papua Nova Guinea, Paraguay, Peru, Puerto Rico, Reunion, Ruanda, Sao Tome and Principe, Seychelles, Senegal, Sierra Leone, Singapore, Syria, North Korea, Solomon Islands, Somalia, Central African Republic, Sri Lanka, Sudan, Surinam, Saint Helena, Saint Lucia, Saint Kristopher and Nevis, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Swaziland, Tajikistan, Thailand, Taiwan, Tanzania, Togo, Tokelau Islands, Tonga, Trinidad and Tobago, Tunis, Turkmenistan, Turks and Caicos, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Wallis and Futuna, Vanuatu, Venezuela, Vietnam, Democratic Republic of the Congo, Zambia, Western Samoa, Cape Verde, Zimbabwe, Saudi Arabia	Fixed	BAM 0,75
	Mobile	BAM 0,80
Zone 6 - SATELIT
Inmarsat, Globarstar, Iridium, Thuraya		BAM 10,00
Note: High phone traffic period for the international traffic is between 00:00 and 24:00 o’clock

RENTING PHONES AND ADAPTERS SERVICE
Renting adapter/IP phone	monthly	BAM 6,00
Note: If customer posses his own adapter/IP phone, compatible for use of “EPN IPTel” service, the above listed price will not be charged.